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Service Express Attendant, Part Time | Service Express Attendant Part in Other Job Job at Marriott1

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Service Express Attendant, Part Time

Location:
Ottawa
Description:

Additional Information G License, Smart Serve and Overnights Job Number 23189646 Job Category Rooms & Guest Services Operations Location The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e. g. use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e. g. taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e. g. small print). Move at a speed required to respond to work situations (e. g. run,. Visit ListedBuy for more information.
Company:
Marriott International
Posted:
November 4 2023 on ListedBuy
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