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Healthcare/Medical Collection Specialist (Work From Home) | Collections Specialist in Accounting &1

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Healthcare/Medical Collection Specialist (Work From Home)

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Location:
Knoxville, TN
Description:

The primary responsibility of the Collection Specialist is to notify/locate customers whom have outstanding account balances and attempt to secure payment. ESSENTIAL JOB DUTIES Initiates calls to consumers on delinquent accounts to secure payments and/or appropriate resolution of the account. Efficiently handle high call volume of both inbound and outbound calls on a dialer system. Work to maintain and grow assigned collection route and keep inventory current. Work to master negotiation skills to maintain high level of payment conversion of right party contacts. Evaluate accounts to determine what additional work is needed to resolve the account. Inventory consists of primarily medical accounts. Evaluate accounts for possible insurance to resolve accounts. Evaluate accounts to determine if suit authorization needs to be requested from our client. Process incoming calls from consumers, insurance companies, attorneys etc., and if need be, route calls to the appropriate department to be worked. Performs other duties as assigned by department management. SKILLS/QUALIFICATIONS A minimum of 2 years of related experience preferred. Excellent communication skills. Strong telephone customer service skills. Basic keyboarding skills, and a knowledge of, or ability to learn about, collection procedures and governing laws applicable to position. BENEFITS Major Medical Insurance Flexible Spending Account Dental Insurance Vision Insurance Life Insurance Long Term & Short Term disability 100% paid by employer after 1 year Voluntary Term Life 401(k) Savings Plan UNUM Supplemental Insurance Paid Holidays Paid Time Off Job Posted by ApplicantPro
Company:
Wakefield & Associates
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Healthcare/Medical Collection Specialist (Work From Home)
Healthcare/Medical Collection Specialist (Work From Home) is a Accounting & Finance Collections Specialist Job at Wakefield & Associates located in Knoxville TN. Find other listings like Healthcare/Medical Collection Specialist (Work From Home) by searching Oodle for Accounting & Finance Collections Specialist Jobs.