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Certification Manager | Manager in Executive Job at Association Headquarters | 7116722133

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Certification Manager

Location:
Mt Laurel Township
Description:

HYBRID AND REMOTE SCHEDULES AVAILABLE Association Headquarters is in search of an experienced Certification Manager to support a valued client partner. The Certification Manager manages and reviews certification and recertification exam applications and corresponds with members concerning questions about certification and recertification criteria requirements. The Certification Manager is also the staff liaison for the Certification Board and assists with special projects as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage and oversee the exam application and re-certification application process Manage the Certification Board Work with the Certification Board on products, programs, and services as assigned. The main point of contact with the exam provider vendor Oversee and manage communications with exam applicants, certificate holders, and recertification applicants. Oversee any meeting logistics as assigned Assist Certification Board Chair on calls as per the scope of work MEASUREMENT OF SUCCESS Successfully meets deadlines Proactively alerts Supervisors to challenges or concerns related to the delivery of client service. Proactively suggests solutions to challenges encountered Pays attention to detail QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Prior Certification Program Management experience is required. Able to multi-task and meet deadlines Strong Customer Services skills Good written and verbal communication skills Attention to detail Able to travel a few times per year Maintain a professional manner and attitude Strong skills in organization, prioritization, and time management Good knowledge of office practices, administration, and customer service skills and techniques Strong Microsoft Office software skills, particularly Word, Excel, and PowerPoint EDUCATION/ EXPERIENCE/REQUIRED PROFICIENCIES Bachelor's degree preferred, high school diploma required. Vaccination Statement: In accordance with Association Headquarters' commitment to provide and maintain a workplace that is free of known and preventable hazards to safeguard the health of employees and their families, clients, and affiliates, all employees are required to receive the COVID-19 vaccination unless a reasonable accommodation is approved (i.e., serious health risks or sincere religious beliefs). Such accommodations will be granted where they do not cause AH undue hardship or pose a direct threat to the health and safety of others. APPLICATION INSTRUCTIONS To be considered for this position, an online application must be submitted, along with an updated resume. All applicable fields on the application are required. AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue. For more information, visit associationheadquarters.com , connect with AH on Facebook on YouTube and follow on Twitter . Association Headquarters is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, nationality, ethnicity, ancestry, age, sex (including pregnancy), family status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status), language, national origin, political affiliation, socio-economic status, and other characteristics that make our employees unique. BENEFITS Benefits include, but are not limited to: Medical, Dental and Vision Voluntary Life Insurance - Employee Paid AFLAC available Paid holidays and Paid Time Off (PTO) accrual, including Early Out Fridays during the summer months 401k Basic life insurance, short-term and long-term disability Other Benefits of Working at AH: Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employees Industry Leader - Most credentialed AMC and the first AMC to be Customer Service Certified by the Customer Service Institute of America Flex Schedules On-site fitness center, open 24/7 (NJ Only) Gym reimbursement program Tuition reimbursement program Training and Development opportunities Job Posted by ApplicantPro
Company:
Association Headquarters
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Certification Manager
Certification Manager is a Executive Manager Job at Association Headquarters located in United States. Find other listings like Certification Manager by searching Oodle for Executive Manager Jobs.