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Guest Services Associate
Location:
Yarmouth
Description:
Lark Hotels is seeking a full-time Guest Services Associate at Bluebird Dennisport. Guest Services Associates are the first face guests of the hotel see, and they are responsible for interacting with in-house guests, answering phone calls, providing concierge services, prepping coffee, and maintaining the Front Desk clean and organized. Guest Services Associate demonstrate exceptional hospitality in an attentive, friendly, and efficient manner, going above and beyond to ensure that guest experiences will be worth remembering. The key service roles begin with greeting guests and end with delivering a departure experience that makes guests book their next stay! This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision. If you love interacting with people in a positive work environment, apply now! Website: https://www.bluebirdhotels.com/hotels/parker-beach-lodge Responsibilities:• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible. • Register and orient arriving guests according to property standards.• Be knowledgeable about the property, its programs, amenities, and experiences. • Have a working knowledge of the property’s phone and other communication systems. Answer telephone calls with a pleasant demeanor according to property etiquette, listen carefully to caller’s requests, and clearly take, date, distribute, or file notes as needed.• Be knowledgeable of your role in the property reservation process. Qualifications:• 1+ year of hotel industry experience or related job preferred • Comfortable taking telephone calls and mitigating stressful situations• High school diploma, GED, or equivalent• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Compensation: $19 per hour About Company: Our re-imagined vision for a Cape Cod hideaway, Parker Beach Lodge incorporates timeless details with a bright, modern energy designed to help you soak up all the serenity of a beachside vacation. Kick off your shoes and make yourself at home in one of our 48 rooms and 2 suites, relax by the pool or take a short stroll down to the beach, and find a local spot to cap off the perfect day with a bucket of steamers and a beer.
Company:
Bluebird Parker Beach Lodge
Posted:
February 23 on WizeHire
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More About this Listing: Guest Services Associate
Guest Services Associate is a Real estate Guest Services Associate Job at Bluebird Parker Beach Lodge located in United States. Find other listings like Guest Services Associate by searching Oodle for Real estate Guest Services Associate Jobs.
Guest Services Associate is a Real estate Guest Services Associate Job at Bluebird Parker Beach Lodge located in United States. Find other listings like Guest Services Associate by searching Oodle for Real estate Guest Services Associate Jobs.