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Housing Solutions Officer | Housing Solutions Officer in Human Resource Job | 7205419332

This listing was posted on ListedBuy.

Housing Solutions Officer

Location:
Ealing
Description:

Housing Solutions Officer Job Type: Full Time Location: Ealing Salary: A GBP 35,577 : A GBP 45,021 per annum. (Grade 7:10) The Housing Solutions Team works within Housing Demand, which is responsible for assisting homeless applicants with their housing options, offering advice, support and information. This team makes up the frontline of their busy housing service, which deals with customers with a huge variety of housing needs and aspirations. Their aim is to provide excellent customer service and the best advice to each individual. They offer creative housing solutions as well as making statutory decisions under the Homelessness Reduction Act 2017. In a challenging housing market, their main focus is to help their customers, by preventing and relieving homelessness. The role is hybrid working at the moment, but this is not guaranteed to be the future pattern. Skills and Qualifications Flexible creative individuals who place a high value on excellent customer service. Those who apply need to care about helping people and need to be able to work in a supportive way with customers who may have high needs. They need for people who will enjoy a busy, people: focussed role and who can manage their time well, and deal with competing demands, in managing a caseload. Housing Solutions Officer (Grade 7:10) This key role is at the frontline of Ealings Housing service. The role is wide and varied and post: holders will provide an excellent customer: focussed service, designed to give helpful but realistic housing options advice and to do casework to resolve housing problems. Please indicate on your application the level you are applying for and address the person specification for that grade: Grade 7: the trainee level The job is about being able to work well with people, get results and provide an excellent customer service. They recognise that these are transferrable skills and that there are people who have them, who would do well in this. Visit ListedBuy for more information.
Posted:
March 15 on ListedBuy
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