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IT Service Management Coordinator (2-year term) | Manager in Executive Job at University of Toront1

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IT Service Management Coordinator (2-year term)

Location:
Toronto
Description:

Date Posted: 04/04/2024 Req ID: 36782 Faculty/Division: Ofc of the Chief Information Officer Department: Enterprise Apps & Solutions Integration Campus: St. George (Downtown Toronto) Position Number: 00056142 Description: About us: The Enterprise Applications and Solutions Integration (EASI) department within the Chief Information Officer’s (CIO) Division is a central department responsible for all matters pertaining to the development, maintenance, and effectiveness of the core administrative management and student systems at the University of Toronto (U of T). Included within these responsibilities are all central SAP systems, such as Financial Services, Human Resources, Research Administration and Procurement; the central U of T Student System (ROSI); approximately 40 related vendor and specialized web applications, including ITS' ITSM platform based on Service Now. Your opportunity: Under the general direction of the Assistant Director, Enterprise Shared Services, you will be part of a dynamic, collaborative, and innovative team focused on delivering transformational technology solutions to the University. Through your efforts in this position, you will directly help improve the University’s administrative management and student systems. The ITSM Coordinator position is a new position created to align and improve service delivery practices across the CIO portfolio, operating as Information Technology Services (ITS). ITS is home to over 200 IT professionals who provide University-wide IT services and systems to enable U of T to maintain its status as Canada’s leading institution of learning, research, and knowledge creation. This position will be responsible for coordinating the adoption of the ITIL framework, the implementation of ITSM best practices, ensuring the consistent adoption of key processes and tools, such as Service Now, across ITS, and establishing, measuring, and reporting against objectives and key results (OKRs). Your. Visit ListedBuy for more information.
Company:
University Of Toronto
Posted:
April 12 on ListedBuy
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IT Service Management Coordinator (2-year term) is a Executive Manager Job at University of Toronto located in United States. Find other listings like IT Service Management Coordinator (2-year term) by searching Oodle for Executive Manager Jobs.