This listing was posted on ApplicantPro, TalentPlusHire.
Patient Entry Team Member
Location:
Chicago, IL
Description:
Position Summary: Responsible for greeting all patients and visitors to the practice at front desk and/or check out . Schedules patient appointments. Serves as a liaison between the patient and clinical staff. Participates in staff meetings and follows the general policies and rules of conduct as outline in the employee handbook. Essential Functions: Patient Entry Desk Check In: Greet and welcome all new patients and visitors to the practice using excellent customer service skills. Present forms to be filled out or consents to be signed on tablets , provides any assistance needed by patient. Scans driver's license/photo identification and both sides of insurance card(s), verify current information on file is accurate and up-to-date . Verify and update , when necessary, all demographic and insurance information on established patients at each visit . Provides HIPAA Privacy Notice to patient, along with acknowledgement form for patient's/legal guardian's signature on tablet . Monitors and modifies providers ' scheduling templates as necessary to maximize efficiency. Responsible for cleanliness of patient reception area . Keeps patients informed of any delays in being taken back by clinic staff. Maintains professional image through appropriate attire and grooming. Performs daily tasks as needed. Check-out/ Chicago Skin Science Store: Check out patients and provide products for sale or samples for testing, using card on file Check out all patients and collect appropriate monies due (payment for cosmetic procedures, co-pays). Accurately enter all patient charges into the practice management system. Post any collected monies to appropriate line items. Explain all charges to patients including any fees they will be responsible for (if patient is responsible for deductible after checking benefits). Completes daily batch reconciliation. Balance all charges and collections showing in computer against encounter forms and all money collected. Count change drawer, assures that all money is accounted for. Notify the Patient Entry Coordinator, Revenue Cycle Coordinator, or Practice Administrator immediately if there is a discrepancy (over or under). Put finished deposit and balance sheets in cash box. Describe skin care products benefits and uses, along with Store associate, for patient usage. Schedule follow up appointment if not already done in exam room by MA. Requirements: Treats all patients and other staff members with respect, is polite and professional, and keeps patient information private and secure according to HIPAA guidelines . Ability to effectively triage calls from patients to ensure appropriate scheduling . Excellent customer service, communication skills and telephone etiquette. Ability to understand patient's needs and concerns. Ability to work as a team member. Ability to manage multiple tasks simultaneously. Organized with attention to detail. Computer proficiency . Knowledge of medical terminology. Knowledge of CPT and ICD- 10 coding. Education: High school diploma or equivalent . Experience: Two years minimum experience in a physician medical practice preferred. Job Posted by ApplicantPro
Company:
Chicago Cosmetic Surgery And Dermatology
Posted:
May 1 on ApplicantPro, TalentPlusHire
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More About this Listing: Patient Entry Team Member
Patient Entry Team Member is a Production Team Member Job at Chicago Cosmetic Surgery and Dermatology located in Chicago IL. Find other listings like Patient Entry Team Member by searching Oodle for Production Team Member Jobs.
Patient Entry Team Member is a Production Team Member Job at Chicago Cosmetic Surgery and Dermatology located in Chicago IL. Find other listings like Patient Entry Team Member by searching Oodle for Production Team Member Jobs.